ZAMBIAN AIRWAYS’S POOR CUSTOMER SERVICE A MAJOR CONCERN

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By Tinkerbel Mwila
Aviation expert captain George Sinkala has expressed concern with recent reviews on operations of the recently launched Zambian airways.
Some clients have taken to social media to complain about the poor customer services, delayed flights and canceled flights among others.
Captain Sinkala in an interview with phoenix news has since called on government through transport minister Frank Tayali to scrutinize the contract between Ethiopian airlines and Zambian Airlines.
Efforts to get, Zambia Airways Chief Executive Officer Bruk Endeshaw proved futile by broadcast time.
PHOENIX NEWS